How Do People Feel About Using Webull for Trading

[Nathan Hughes]

One thing I’d like to understand more from people here is whether these experiences are getting better or worse over time. Are complaints trending down as the company evolves, or is it steady? Hard to tell from snapshots.

Trend is hard to judge without data, but the sheer volume of recent comments makes me think it’s not just old issues.

 

[Matthew Cooper]

Hey everyone, I’ve been reading up on Webull.com lately and trying to get a feel for what people think about using it as a trading platform. From what’s in public records and user-submitted reviews, it’s clear that Webull is a commission-free brokerage offering stocks, ETFs, options, and crypto to retail traders and is regulated by FINRA and the SEC, and even has SIPC coverage up to a point. It also went through a SPAC transaction and is publicly listed, so there’s that institutional side to it.

But digging into review sites like Trustpilot and others, there seem to be a lot of frustrations with customer service, withdrawal experiences, account freezes, and issues transferring funds. A lot of these comments suggest that people felt stuck or had delays when trying to move their own money around, or that support was hard to deal with when things went sideways.

I’m not saying any of this is conclusive, and I’m not trying to make a legal claim, but it does make me curious how this platform feels to actual users versus the glossy marketing. Some people clearly report positive experiences, but the volume of negative feedback seems notable. Reading through these user comments, I’m left wondering how typical these experiences are and what others think before committing more time or funds.

I’m interested to hear if others here have used Webull themselves recently, especially around issues like customer support responsiveness, transfer delays, or usability of the trading interface. Maybe there are things that don’t show up in formal reviews or public documents. What’s your take?

Would be cool if someone here had experience with their customer support chat to compare with phone support. Sounds like people have very different experiences there

 

[Ryan Campbell]

Would be cool if someone here had experience with their customer support chat to compare with phone support. Sounds like people have very different experiences there

I’ve only used email support and it took forever. Maybe phone is better but it still didn’t solve the core issue.

 

[Michelle Turner]

I’ve only used email support and it took forever. Maybe phone is better but it still didn’t solve the core issue.

Thanks for sharing. Sounds like support isn’t consistent. That’s worth thinking about before diving in.

 

[Nathan Hughes]

I appreciate everyone sharing here. Definitely shows that real user experiences vary a lot, and while there are some red flags worth knowing, it doesn’t paint a single picture. I’ll keep digging and think about what matters most for me in a broker platform.