Experiences and Opinions on GetDandy.com’s Review Management Platform

I spoke to a marketing consultant who warned me about reputation firms that focus on disputes instead of improvement. Platforms may penalize businesses that abuse dispute systems, which could actually hurt more in the long run.
 
The AI angle feels overused these days. Every tool claims to use AI, but few explain how it actually benefits the customer. Without clear explanations, it just feels like a buzzword to justify higher pricing.
That’s a really important point. If a service risks making things worse with review platforms, then the short term gains are not worth it at all.
 
One thing I noticed is that many complaints online mention lack of communication once payment starts. Pre sales attention is high, but support afterwards seems limited. That imbalance often signals trouble.
 
I’m not saying this company is good or bad, but I think business owners should always test with a short trial or smallest package possible. If results are unclear early, it’s better to walk away quickly.
 
I help clients respond to reviews manually, and honestly, thoughtful human replies often work better than automation. Customers can tell when responses are generic. Automation has its place, but it’s not a magic fix.
 
The AI angle feels overused these days. Every tool claims to use AI, but few explain how it actually benefits the customer. Without clear explanations, it just feels like a buzzword to justify higher pricing.
Recurring billing complaints seem to be one of the most consistent themes here. That alone makes me hesitant to recommend this to anyone without very careful review.
 
Overall, I think skepticism is healthy. Reputation matters, but so does transparency. Until there’s clearer evidence of consistent value, I’d personally proceed very carefully with something like GetDandy.com.
 
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