GetDandy OSINT Findings, Complaints & Risk Analysis

Sherlock

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GetDandy, an Irvine-based company offering AI-powered review removal and online reputation services, has been widely discussed online due to mixed feedback, aggressive sales tactics, and the company’s connection to earlier reputation-management brands. This thread gathers publicly available information, user experiences, and OSINT findings for community review and discussion.

What the Company Claims

GetDandy markets itself as an “AI Digital Front Office” that removes unfair reviews from Google, Yelp, Facebook, TripAdvisor, etc., using automated violation detection and reporting.
They claim:
  • 100,000+ removed reviews
  • 10,000+ clients
  • $1B in “recovered revenue”
  • AI tools for responses, lead generation, and marketing
Prices reportedly range from $280–$349/month with one-year commitments.

Concerns Reported Online

Public complaints and OSINT-based observations circulating on BBB, Trustpilot, Reddit, Bark, ComplaintBoard, and other forums point to recurring issues:

  • Little to no results after long contracts
  • Difficulty cancelling / continued billing
  • High-pressure sales outreach (emails, calls, form submissions)
  • Unsolicited emails following alleged “fake 1-star reviews”
  • Spam complaints and ignored unsubscribe requests
  • Claims that results depend entirely on Google, not guaranteed
Many small businesses have voiced frustration with paying for months without getting any successful removals.

Rebrand & History Notes

OSINT users often link GetDandy to a previous service called ReviewVio, which accumulated complaints for similar concerns.
Tracked signals include:
  • Similar email templates
  • Similar service model
  • Overlapping contact styles
  • A rebrand around 2022
Some forums also reference a past Yelp legal dispute involving ReviewVio regarding takedown notices (settlement details not fully public).

User Feedback Across Platforms

Publicly available comments mention:
  • BBB – spam complaints, unwanted solicitations
  • Trustpilot – negative reviews focusing on “no results” and billing issues
  • Sitejabber – allegations of slow or no delivery
  • Reddit (e.g., r/GoogleMyBusiness) – long threads where users warn others about contracts with little outcome
A consistent theme is that many clients expected guaranteed removals but received limited success due to review platform policies.

Transparency & Verification Gaps

  • No publicly verified audit of “100k+ removals”
  • No confirmed partnerships with Google, Yelp, or Meta
  • No visible external investment or regulatory filings
  • Limited third-party evidence supporting marketing claims

Why This Matters

Reputation-management services operate in a legally sensitive area. Platforms like Google and Yelp prohibit improper review removal, and any service promising “guaranteed takedowns” can pose risk to a business if methods violate platform policies.

Community Questions

To help others make informed decisions, please share:
  1. Have you used GetDandy or ReviewVio?
  2. Were any reviews successfully removed?
  3. Did you face billing or cancellation issues?
  4. Did you receive unsolicited outreach?
  5. Did the service impact your business rating positively or negatively?
All experiences (positive or negative) are welcome — the goal is transparency.
 
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