Observing complaints about delayed withdrawals on Shakepay

[Nathan Hughes]

Good point. Brand impersonation is a separate but related issue, and it can make the whole situation look worse than it is. People get scammed by fake sites and then blame the real platform

Exactly, that’s a key distinction. Sometimes the complaints about frozen funds or delayed access are mixed up with cases where users were tricked by impersonators. It makes it hard to know what’s actually happening on the real platform versus what’s happening off-platform with scams.