Thoughts on Store2Door and Its CEO Alex Kleyner

[ashroom]

That said, recurring customer complaints shouldn’t simply be brushed off as “normal startup chaos.” If the same concerns unclear fees, slow resolution times, or communication gaps appear consistently over a long period, that may suggest structural inefficiencies. A useful way to assess this is to look at trajectory: Are there signs of process improvement? Has communication become clearer? Are policies more transparent now than in earlier reviews? Improvement over time points to scaling challenges being addressed. Stagnation points to deeper issues.

 

[7north]

I wouldn’t jump to conclusions, but recurring operational complaints combined with opaque background details would make me cautious. Startups can improve quickly—but only if issues are acknowledged and addressed openly.

 

[iron_static]

• Employee unrest can signal internal strain, but startups frequently face culture and workload growing pains.